Activities Do Not Rolldown From Protocols To Sites Using Apply To Sites
(Doc ID 2239379.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel Life Sciences CRM - Version 16.3 [IP2016] to 16.9 [IP2016] [Release V16]Information in this document applies to any platform.
Symptoms
On : 16.3 [IP2016] version, Client Functionality
ACTUAL BEHAVIOR
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Using eclinical, the 'apply to sites' button does not move the Protocol > activity to the site > activity
EXPECTED BEHAVIOR
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When the 'apply to sites' button is pressed, the Protocol > activity should move to the site > activity
STEPS
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The issue can be reproduced at will with the following steps:
- Version 16.7, site added called ‘Applied Site’ using a new protocol
- In the region ‘USA', make sure the site is applied to the region:
- In the Protocol, create an activity and save it, the ‘apply to sites’ button is invoked:
- Select the ‘apply to sites’ button and select the site in the region:
- Press ok, navigate to Site management (of Site name “Applied Site”) > Activities. New activity is not seen
Error seen was: SBL-DAT-00498: '<?>' is a required field. Please enter a value for the field.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot move activities as per the functionality
Cause
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In this Document
Symptoms |
Cause |
Solution |