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Activities Do Not Rolldown From Protocols To Sites Using Apply To Sites (Doc ID 2239379.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel Life Sciences CRM - Version 16.3 [IP2016] to 16.9 [IP2016] [Release V16]
Information in this document applies to any platform.


On : 16.3 [IP2016] version, Client Functionality

Using eclinical, the 'apply to sites' button does not move the Protocol > activity to the site > activity

When the 'apply to sites' button is pressed, the Protocol > activity should move to the site > activity

The issue can be reproduced at will with the following steps:
- Version 16.7, site added called ‘Applied Site’ using a new protocol

- In the region ‘USA', make sure the site is applied to the region:

- In the Protocol, create an activity and save it, the ‘apply to sites’ button is invoked:

- Select the ‘apply to sites’ button and select the site in the region:

- Press ok, navigate to Site management (of Site name “Applied Site”) > Activities. New activity is not seen

Error seen was: SBL-DAT-00498: '<?>' is a required field. Please enter a value for the field.

The issue has the following business impact:
Due to this issue, users cannot move activities as per the functionality


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