Unable to Add or Delete Records on All Screens After The Database Is Refreshed - Error "ORA-00001: unique constraint (SIEBEL.S_DOCK_TXN_LOG_P1) violated"
(Doc ID 2252017.1)
Last updated on SEPTEMBER 01, 2023
Applies to:
Siebel CRM - Version 8.1.1.10 [23021] and laterInformation in this document applies to any platform.
Symptoms
When attempting to add/modify data in siebel, the following error occurs. Issue reported after performing DB refresh from production to test
SBL-DAT-00381: A record that contains identical values to the record you have created already exists.
STEPS
The issue can be reproduced at will with the following steps:
1. Siebel schema imported into the target environment
2. DB verified to be in Read Write Mode
3. Try to add/modify an records from Siebel UI
Changes
Database refresh was done from Production to Test
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |