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Unable to Add or Delete Records on All Screens After The Database Is Refreshed - Error "ORA-00001: unique constraint (SIEBEL.S_DOCK_TXN_LOG_P1) violated" (Doc ID 2252017.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


When attempting to add/modify data in siebel, the following error occurs. Issue reported after performing DB refresh from production to test

SBL-DAT-00381: A record that contains identical values to the record you have created already exists.


The issue can be reproduced at will with the following steps:
1. Siebel schema imported into the target environment
2. DB verified to be in Read Write Mode
3. Try to add/modify an records from Siebel UI


Database refresh was done from Production to Test 


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