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Siebel Remote: How to Connect Siebel Tools 16.x and Mobile Web Client (MWC) to same LOCAL_XE Database? (Doc ID 2252869.1)

Last updated on JULY 03, 2023

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.


Siebel Remote - on version: 16.8 [IP2016]

After applying the suggestion from (<Document: 2163297.1>) and ensuring the settings in both CFG files are correct, the LOCAL XE database was initialized using Siebel Tools and that completed successfully.
However when attempting to connect to LOCAL_XE client the following error occurs:

In UI: The User ID or Password that you entered is incorrect. Please check the spelling and try again.
In log file (siebel.log):

SBL-DCK-00163: Error loading dictionary
SBL-DAT-60237: Error loading dictionary file diccache.dat.

The issue can be reproduced at will with the following steps:
1. Start Siebel Tools and perform LOCAL_XE Database initialization from server - ensure that completes with no errors.
2. Open LOCAL_XE client.

The issue has the following business impact:
Due to this issue, users cannot login to LOCAL_XE database using Siebel Mobile Web Client.


 At some point also, an attempt was made to copy the diccache.dat file from Siebel Server BIN location to BIN folder on Client - but that did not help avoiding that problem.


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