Siebel Remote: How to Connect Siebel Tools 16.x and Mobile Web Client (MWC) to same LOCAL_XE Database? (Doc ID 2252869.1)

Last updated on APRIL 11, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel Remote - on version: 16.8 [IP2016]

After applying the suggestion from (<Document: 2163297.1>) and ensuring the settings in both CFG files are correct, the LOCAL XE database was initialized using Siebel Tools and that completed successfully.
However when attempting to connect to LOCAL_XE client the following error occurs:

ERROR
-----------------------
In UI: The User ID or Password that you entered is incorrect. Please check the spelling and try again.
In log file (siebel.log):

SBL-DCK-00163: Error loading dictionary
SBL-DAT-60237: Error loading dictionary file diccache.dat.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start Siebel Tools and perform LOCAL_XE Database initialization from server - ensure that completes with no errors.
2. Open LOCAL_XE client.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to LOCAL_XE database using Siebel Mobile Web Client.

Changes

 At some point also, an attempt was made to copy the diccache.dat file from Siebel Server BIN location to BIN folder on Client - but that did not help avoiding that problem.

Cause

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