IRM to IP16 Errors out During Execution "Unable to connect to the Database"

(Doc ID 2254490.1)

Last updated on APRIL 12, 2017

Applies to:

Siebel Call Center - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Upgrade

When attempting to run IRM  the following error occurs:

 

Cause

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