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Configuring Usage Pattern Tracking (UPT) (Doc ID 2259206.1)

Last updated on APRIL 04, 2018

Applies to:

Siebel CRM
Information in this document applies to any platform.

Purpose

To provide an example on how to configure Usage Pattern Tracking (UPT) to track certain events.

Scope

This document is informational and intended for any user.

Details

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In this Document
Purpose
Scope
Details
 Applied Releases
 Introduction to UPT
 1. Setting System Preferences for Usage Pattern Tracking.
 2. Process of Configuring Usage Pattern Tracking.
 2.1 Creating Action Sets for Events.
 2.2 Associating Action Sets With Events.
 3. Activating the Workflow for Usage Pattern Tracking.
 4. Creating Job Templates for Usage Pattern Tracking.
 5. Creating Component Jobs for Usage Pattern Tracking.
 6. Viewing Usage Patterns.
References

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