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Configuring Usage Pattern Tracking (UPT) (Doc ID 2259206.1)

Last updated on JANUARY 17, 2020

Applies to:

Siebel CRM
Information in this document applies to any platform.


To provide an example on how to configure Usage Pattern Tracking (UPT) to track certain events.


This document is informational and intended for any user.


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In this Document
 Applied Releases
 Introduction to UPT
 1. Setting System Preferences for Usage Pattern Tracking.
 2. Process of Configuring Usage Pattern Tracking.
 2.1 Creating Action Sets for Events.
 2.2 Associating Action Sets With Events.
 3. Activating the Workflow for Usage Pattern Tracking.
 4. Creating Job Templates for Usage Pattern Tracking.
 5. Creating Component Jobs for Usage Pattern Tracking.
 6. Viewing Usage Patterns.

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