My Oracle Support Banner

Cti Toolbar Button Does Not Work When Clicking It Right After Clicking An Inactive Button (Doc ID 2262115.1)

Last updated on APRIL 02, 2019

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

If you click an inactive button by mistake and then click an active button right after, the active button does now work even it is active. If you keep clicking the active button continuously, the button never start working.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.