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Grand Child Of Closed SR (Doc ID 2282020.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.


 Customer observed the following behavior and asked a question :

In out of the box Siebel function, the child BCs of closed SR become read-only automatically. But how about the grand child, e.g. Activity Plan Action which is child of Activity Plan and Activity Plan is the child of SR.

We'd like to have the grand child BCs read-only too once the SR is closed.

Please advise.


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