Grand Child Of Closed SR

(Doc ID 2282020.1)

Last updated on JUNE 29, 2017

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Goal

 Customer observed the following behavior and asked a question :

In out of the box Siebel function, the child BCs of closed SR become read-only automatically. But how about the grand child, e.g. Activity Plan Action which is child of Activity Plan and Activity Plan is the child of SR.

We'd like to have the grand child BCs read-only too once the SR is closed.

Please advise.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms