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OPEN UI: CTRL+ Arrow Key Navigation in List Applet Removes Value from Next Record. (Doc ID 2284290.1)

Last updated on JULY 07, 2017

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Client Functionality

When clear a field value and navigate to the next/previous record using CTRL+Arrow key, the field value from the record navigated to is also removed.

REPRO_STEPS
===========

The issue can be reproduced at will with the following steps:
1. Go to Accounts > All Accounts;
2. Select a record an remove the value from the Status field;
3. Navigate to the next record using Ctrl + down arrow key;
4. Notice that the value from the Status field from the record navigated to will be removed automatically.

Cause

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In this Document
Symptoms
Cause
Solution
References


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