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Siebel Marketing - Schedule Campaigns Not Executing Via Programs And Recurring Campaigns. (Doc ID 2286524.1)

Last updated on JULY 14, 2017

Applies to:

Siebel Marketing - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Earlier we have raised an SR for this and we got confirmation that this will be fixed in Patchset14.
We have applied the Patchset14.Seems this has not fixed.
Bug 25233433 : REPEATING SCHEDULED CAMPAIGN ONLY EXECUTES ONCE

REPRO_STEPS
===========
1. Create the Program
2. Design the Program with Stage, Campaign and List.
3. Navigate to Schedule->Activity List, Create Activity with Type as Stage Execution
Activity Type: Stage Execution
Start:
End:
Stage:
Frequency: Daily
Active Flag : Yes
4. Once we create the Activity, System Tasks will create like below Order wise and status has set to Complete. But this is not happening.
a. Stage Execution
b. Campaign Load
c. Campaign Launch
d. Wave Launch

Current Behavior:
=================
Only one System Task "Stage Execution" getting created and this one also not getting completes.

Before applying Patchset 14, it at least runs once. Now it is not happening.

Cause

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In this Document
Symptoms
Cause
Solution
References


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