PICKLIST_VALUE Error while Loading thru EIM (Doc ID 2290669.1)

Last updated on JULY 26, 2017

Applies to:

Siebel Automotive - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, EIM

When attempting to Load data from EIM_CASE,the following error occurs.

ERROR
-----------------------
PICKLIST_VALUE error.

STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Load all required fields on EIM_CASE
2. Prepare the ifb file
3. Make sure Picklist value is correct i.e CASE_TYPE_CD value on the EIM table matches the TYPE_CD value on base table.
4. Run the EIM job.

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Admin cannot load Case data.

 

EIM log:

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 Interface table:

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 EIM_CASE (EIM_CASE)

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 --------

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 CASE_TYPE_CD (Type Code)

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 Base table:

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 S_CASE (Case)

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 ------

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 TYPE_CD (Type Code)

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 This column contains a bounded picklist value and the value given does not

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 correspond to a value in the list-of-values table for the given picklist type.

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 You can add values through the UI or through the EIM_LST_OF_VAL interface

EIMError EIMErrorSubEvent 0 0000019e595f25bc:0 2017-07-07 15:55:23 table.

 

Cause

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