Setting Responsibilities To Read-only Still Allows New Records To Be Created
(Doc ID 2305452.1)
Last updated on FEBRUARY 10, 2023
Applies to:
Siebel CRM - Version 16.10 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.10 [IP2016] version, Client Functionality
ACTUAL BEHAVIOR
Setting responsibilities to read-only still allows new records to be created
STEPS
The issue can be reproduced at will with the following steps:
1. In a vanilla Siebel environment, I copied the Quote User responsibility and checked "Read Only View" on all the views, in Administration - Application > Responsibilities, and add a user under Users to the new responsibility.
2. Log in as the user with the custom Quote User responsibility.
3. Go to Quote, click on New to create a new Quote, associate an account.
After the Quote is saved, it is read only.
4. Drill down on Quote, choose Line Items, the + button doesn't work, but
click on MultiAdd button to create a new line item. After Line Item is saved, it is read only.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |