Unable To Import REST JSON (javabsvc.cpp (448)) SBL-EAI-05000: Business Service call returned error code ERR_REST_OUTBOUND_IMPORT and message: Error occurred while trying to generate the BS/IO: A JSONObject text must end with '}' at character 1 of {"

(Doc ID 2308976.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Siebel EAI

When attempting to test the new outbound REST interface in IP2017 dedicated client
the following error occurs.

ERROR
-----------------------
"(javabsvc.cpp (448)) SBL-EAI-05000: Business Service call returned error code ERR_REST_OUTBOUND_IMPORT and message: Error occurred while trying to generate the BS/IO: A JSONObject text must end with '}' at character 1 of {"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Imoprt the json file
2. Notice the error: "(javabsvc.cpp (448)) SBL-EAI-05000: Business Service call returned error code ERR_REST_OUTBOUND_IMPORT and message: Error occurred while trying to generate the BS/IO: A JSONObject text must end with '}' at character 1 of {"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot test and explore the new outbound REST feature at IP2017

Cause

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