*.exe is not a valid Win32 application

(Doc ID 2317788.1)

Last updated on OCTOBER 16, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, System Admin

When trying to execute srvrmgr on siebsrvr/bin via command prompt to run some eim job returns error.

srvrmgr.exe is not a valid Win32 application

The issue can be reproduced at will with the following steps:
1. Open command prompt
2. Run the EIM job through srvrmgr

Error is seen

The issue has the following business impact:
Due to this issue, users cannot run srvrmgr.


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