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LoyEngineRealtime Shows a Time Gap In SrmRouting After Request Sent (Doc ID 2321688.1)

Last updated on SEPTEMBER 26, 2024

Applies to:

Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] to 16.10 [IP2016] [Release V8 to V16]
Information in this document applies to any platform.

Goal

A 13 seconds gap is seen in the LoyEngineRealtime logs when running a process:

Steps to Reproduce:

1- Login to Siebel Loyalty and navigate to the Loyalty Transactions View
2- Create a Loyalty Transaction
3- Set Status to "Acceptable"
4- Click in the "Process" button 

Solution

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In this Document
Goal
Solution
References


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