LoyEngineRealtime Shows a Time Gap In SrmRouting After Request Sent
(Doc ID 2321688.1)
Last updated on SEPTEMBER 26, 2024
Applies to:
Siebel Loyalty Engine - Version 8.1.1.11 [IP2013] to 16.10 [IP2016] [Release V8 to V16]Information in this document applies to any platform.
Goal
A 13 seconds gap is seen in the LoyEngineRealtime logs when running a process:
Steps to Reproduce:
1- Login to Siebel Loyalty and navigate to the Loyalty Transactions View
2- Create a Loyalty Transaction
3- Set Status to "Acceptable"
4- Click in the "Process" button
Solution
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In this Document
| Goal |
| Solution |
| References |