CSSEAIIntObjHierCnvService::AddFieldElementToXMLHier random crash on XML Converter

(Doc ID 2332622.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, System Admin

Random WfProcMgr Component crash on XML Converter

ERROR
-----------------------

sslcshar!SSstring::Release+8

sslcshar!SSstring::operator=+a1

sscaeiih!CSSEAIIntObjHierCnvService::AddFieldElementToXMLHier+286

sscaeiih!CSSEAIIntObjHierCnvService::AddFieldToXMLHier+2a8

sscaeiih!CSSEAIIntObjHierCnvService::AddCompToXMLHier+674

sscaeiih!CSSEAIIntObjHierCnvService::AddChildCompsToXMLHier+1c6

sscaeiih!CSSEAIIntObjHierCnvService::AddCompToXMLHier+636

sscaeiih!CSSEAIIntObjHierCnvService::AddMsgToXMLHier+528

sscaeiih!CSSEAIIntObjHierCnvService::IntObjHierToXMLHier+1e0

sscaeiih!CSSEAIIntObjHierCnvService::DoInvokeMethod+cc

sscfom!CSSService::InvokeMethod+2cd

sscaeixc!CSSEAIXMLCnvService::PropSetToXML+af

sscaeixc!CSSEAIXMLCnvService::DoInvokeMethod+a2

Changes

 

Cause

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