Proposal Generation Fails To Map Data To MS Word Bookmarks.
(Doc ID 2348335.1)
Last updated on MARCH 01, 2022
Applies to:Siebel Call Center - Version 188.8.131.52 [IP2014] and later
Information in this document applies to any platform.
When trying to generate a Siebel Agreement Proposal document, the following error occurs:
The issue can be reproduced at will with the following steps:
1) Create an MS Word Proposal Template
2) Add Bookmarks using MS Word Menu > Insert > Bookmarks
3) Go to Service Request > Agreements > Proposals
3) Click "Generate Document"
4) Document Server log shows above error
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