Inspect Button Not Working In Web Tools for changes in Application Object

(Doc ID 2354208.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Inspect Button not working in Web tools

EXPECTED BEHAVIOR
-----------------------
Inspect Button should show changes as preview

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Create a workspace in webtools or siebel tools
2. Open workspace
3. Go to Siebel Universal Agent Application
4. disable some Application Find
5. disable a Page Tab
6. Start Callcenter Application
7. Open modified workspace
8. Select Inspect
9. Navigate in the application and verify that changes are not visible


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot preview changes by clicking inspect button

Changes

 

Cause

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