Repository Merge Fails with Message "cannot connect to the database" and "Specified driver could not be loaded due to system error 8: Not enough storage is available to process this command"
(Doc ID 2363980.1)
Last updated on JUNE 25, 2024
Applies to:
Siebel CRM - Version 17.4 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
Executing Siebel upgrade (IRM) from 8.2.2.14 to 17.5 [IP2017] version. Siebel database is non unicode.
When attempting to run the repository merge, a dialog box pops up displaying the error: "Cannot access database".
There was no issue with the database server, the db was up and running.
The following error was found in siebdev.log file:
ERROR
-----------------------
Specified driver could not be loaded due to system error 8: Not enough storage is available to process this command. (Siebel Oracle90, C:\Siebel\8.2.2.14.0\Client\bin\seor827.dll).
In more recent Siebel versions, the message slightly changed to:
Specified driver could not be loaded due to system error 8: Not enough memory resources are available to process this command. (Siebel Oracle90, C:\Siebel\Tools\bin\seor827.dll)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |