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Problem With Charset In - Email Response - Inbound Email Activity on Both Unicode and Non-Unicode environments, error SBL-DBC-00110 and SBL-DBC-00107 (Doc ID 2375827.1)

Last updated on MARCH 19, 2018

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Comms Server & Email Response

When attempting to process inbound email
the following error occurs.

ERROR
-----------------------
ObjMgrBusCompLog Error 1 000000145a9d2090:0 2018-03-05 17:16:25 (oracon.cpp (3847)) SBL-DBC-00107: Ocorreu um erro de banco de dados Oracle.

Continue ou peça para que o administrador do sistema verifique a configuração do aplicativo se o problema persistir.
ObjMgrBusCompLog Error 1 000000145a9d2090:0 2018-03-05 17:16:25 (oracon.cpp (1726)) SBL-DBC-00110: Os caracteres: '' que estão sendo inseridos na coluna 'Comment' não são compatíveis com o conjunto de caracteres do banco de dados do servidor.


Changes

 System Preference Name = Enterprise DB Server Code Page  cahnged to utf-8

Cause

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