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Siebel Tools Crashing While Trying To Export Sifs. (Doc ID 2383772.1)

Last updated on APRIL 08, 2018

Applies to:

Siebel Financial Services CRM - Version 15.12 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.12 [IP2015] version, Configuration - General

Tools crash whenever trying to export sif files and also the tables, with following callstack:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. start tools from server machine
2. try to generate an sif file
3. tools crash

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot use tools to generate SIF files

Cause

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In this Document
Symptoms
Cause
Solution


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