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Unable to Edit Attachments with DISA (Doc ID 2396740.1)

Last updated on AUGUST 27, 2023

Applies to:

Siebel CRM - Version 17.5 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.5 [IP2017] version


Edit button is disabled as Siebel was not able to connect to Desktop Integration Siebel Agent. after DISA installation

STEPS
-----------------------

1.Install DISA
2.Go to Activities, Drilldown to navigate to attachments
3.Click on the file to Open the attachment, Edit button is disabled

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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