Unable to Edit Attachments with DISA

(Doc ID 2396740.1)

Last updated on MAY 14, 2018

Applies to:

Siebel CRM - Version 17.5 [IP2017] and later
Information in this document applies to any platform.


On : 17.5 [IP2017] version

Edit button is disabled as Siebel was not able to connect to Desktop Integration Siebel Agent. after DISA installation


1.Install DISA
2.Go to Activities, Drilldown to navigate to attachments
3.Click on the file to Open the attachment, Edit button is disabled


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