List Applet Quick Search Field Pick List Does Not Show Check Box Fields On IP2017

(Doc ID 2409106.1)

Last updated on JUNE 08, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] to 18.4 [Release V17]
Information in this document applies to any platform.

Symptoms

On : IP 2017

When the Siebel user is on a list applet and one of the column is a check box type, the user can not select in the search drop down list the check box type column. It does not show up in the list so the Siebel user can NOT do any search for Y/N for the records checked or not checked. This was working fine in previous Siebel Innovation Packs.

The issue can be reproduced at will with the following steps:
1. Login to Siebel Financial Application
2. Go to Partner Contact list applet.
3. In the quick search where you can use the drop down to select the field you want to query/search try to select Is Broken/Consultant check box field that is the first column in the list applet.
4. The field does not show up in the drop down so the user can not search using this field.  Other fields like Last Name or First Name can be select in the quick search list apple drop down and the user can search/query using this fields.


Changes

 

Cause

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