Service Request Records Have Later Created Date Than Updated Date
(Doc ID 2413122.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel Public Sector Call Center - Version 8.2.2.4.12 [IP2013] and laterInformation in this document applies to any platform.
Goal
Customer noticed that some Service Request records that are created in the Siebel application show Created Date > Updated Date. What could be the cause of the issue?
Solution
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In this Document
Goal |
Solution |