Tools Crashes When Comparing Workspaces with Many Changes
(Doc ID 2423066.1)
Last updated on FEBRUARY 05, 2023
Applies to:
Siebel Tools - Version 17.0 [IP2017] to 18.6 [Release V17]Information in this document applies to any platform.
Symptoms
Siebel Tools crashes when comparing 2 workspaces.
CONTEXT:
1. Open Siebel Tools > Deliver a Workspace into MAIN
2. Create a new Workspace > Open it
3. Go to Applets > bring up Comments column to the visible layout
4. Start editing the comments section for those who are empty > modified like 30 applets
STEPS | NAVIGATION:
1. Open Siebel Tools > Go to Workspaces menu item > click Compare
2. Select the Edit-In-Progress Workspace as the top one, and MAIN as the bottom one > click OK
3. Wait a few seconds > Tools crashes
=============
1. Restart Siebel Tools > Go to Workspaces menu item > click Compare
2. Select the Delivered Workspace ( the one that has little changes ) as the bottom one, and MAIN as the top one > click OK
3. Wait a few seconds > The compare window is open, and you can inspect the differences.
=============
1. Open Siebel Tools > Go to Workspaces menu item > click Compare
2. Select the Edit-In-Progress Workspace as the bottom one, and MAIN as the top one > click OK
3. Wait a few seconds > Tools crashes
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |