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Business Component Not Getting Displayed In State Model Business Component Pickapplet (Doc ID 2424696.1)

Last updated on JULY 18, 2018

Applies to:

Siebel CRM - Version 17.5 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.5 [IP2017] version, Order Management

ACTUAL BEHAVIOR
---------------
Account BC not getting displayed in State model business component pickapplet


EXPECTED BEHAVIOR
-----------------------
Account BC should be getting displayed in State model business component pickapplet

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Tools
2.Query for Accounts BC
2. In the Bus Comp User Property window, create a new user property as below :
User Property Name: State Model Value: Y
3. Check the class of Account BC: CSSBCAccountSIS (This is a sub class of "CSSBCBase")
4. Deliver the changes
5. Navigate to Application - Administration -> State Models
6. Create a new record
7. Try to Pick "Accounts" BC from the Business Component pick applet

Observation: Unable to find the "Account" BC

Try to add any BC with class as CSSBCBase. The same issue happens.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add Account BC for State Model changes

Cause

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