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Siebel IP2017 Enterprise Server Profile Deployment Fails SBL-SCM-00018 (Doc ID 2428623.1)

Last updated on JULY 28, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Installation

When attempting to deploy enterprise profile for Siebel 17.0,
the following error occurs.

ERROR
-----------------------
Deployment failed
(scmnsclnt.cpp (135) err=2555922 sys=1) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (bes1sbl2:9111).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Certificates
2. Install SES (server, gateway, database)
3. Install AI
4. Configure enterprise profile

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the install process for Siebel IP17.

Changes

 

Cause

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