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Siebel LDAP Authentication Fails With "SBL-SEC-00102 Error Occurred Loading The Security Adapter Library" Error Upon Initializing Siebel Application With Oracle LDAP Client (Doc ID 2435341.1)

Last updated on JANUARY 03, 2023

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

After setting up LDAP with Siebel Application Object Manager and initializing application, the LDAP authentication fails and the following errors are normally seen in Application Object Manager logs for the failure:

GenericError 1 0000000b5b7210dc:0 2018-08-14 12:04:25 (secmgr.cpp (2623) err=4587622 sys=0) SBL-SEC-00102: An error occurred loading the security adapter library. Please contact your system administrator for assistance.
GenericLog GenericError 1 0000001062fe5b0c:0 2022-08-18 14:14:07 (secmgr.cpp (2721) err=4587621 sys=0) SBL-SEC-00101: An error occurred loading the Siebel authentication subsystem configuration parameters from the configuration store. Please contact your system administrator to check parameter (null).
ObjMgrSessionLog Error 1 0000001062fe5b0c:0 2022-08-18 14:14:07 (model.cpp (6456)) SBL-DAT-00561: An error occurred loading the Siebel authentication subsystem configuration from the configuration store. More specifically, <?>  Please contact your system administrator for assistance.
ObjMgrCTLog Error 1 0000001062fe5b0c:0 2022-08-18 14:14:07 (ctxtmgr.cpp (4921)) SBL-SVC-00208: Please login first.


The issue can be reproduced using below steps:

1. Setup Siebel Application with LDAP authentication
2. Setup LDAPSecAdpt profile parameters correctly under Site Map >> Administration - Server Configuration >> Profile Configuration view
3. Check to see if the authentication is successful.


Changes

 Setting LDAP authentication with Object Manager

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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