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How to Edit Viewport Setting for Ecustomer Application. (Doc ID 2443431.1)

Last updated on OCTOBER 28, 2022

Applies to:

Siebel CRM - Version 16.12 [IP2016] and later
Information in this document applies to any platform.


 Customer is using eCustomer_enu and opening same in mobile browser.

Once they login to application, the home page appears as zoom in.

Customer would like to know the source of this meta tag so that they can make changes to it (according to their requirement).

<meta name="viewport" content="width=device-width,initial-scale=1.0,maximum-scale=1.0,minimum-scale=1.0,user-scalable=no">

This meta tag is getting loaded before the container page gets loaded.

When they are in login page or home page [after giving credentials]. They do inspect element. Above Tag appears.

Customer would want to know source of this tag from where its coming and how to update same. ie) ex: they want to change user-scalable=yes


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