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Gateway Clustering Deployment Issue When Having Multiple NICs (Doc ID 2454568.1)

Last updated on OCTOBER 02, 2018

Applies to:

Siebel CRM - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

On : 18.6 version, System Admin

ACTUAL BEHAVIOR
---------------
When attempting to deploy a Gateway Cluster with 3 nodes and clicking on the Submit button it doesn't get deployed.
All the nodes have 2 NICs.

EXPECTED BEHAVIOR
-----------------------
The Gateway Cluster should be deployed without issues and should not take more than a couple minutes to get it done.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup 3 Gateway Servers
2. Create the Gateway Cluster profile
3. Deploy the Gateway Cluster profile using 3 nodes
4. The deployment takes several minutes
5. The deployment fails with some nodes appearing in red, and some in green

Cause

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In this Document
Symptoms
Cause
Solution


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