Error "java.lang.exception: Public keys in reply and keystore don't match" when importing certificate into keystore
(Doc ID 2458732.1)
Last updated on SEPTEMBER 30, 2024
Applies to:
Siebel CRM - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
While importing certificates from source and destination servers into each others keystores, the following is encountered:
For Server 1, able to import the certificate of Server 2 into Server 1 keystore file. However, trying to import Server 1 certificate into Server 2 keystore, getting below error:
keytool error: java.lang.Exception: Public keys in reply and keystore don't match
"Public keys in reply and keystore don't match"
"Public keys in reply and keystore don't match"
The issue can be reproduced at will with the following steps:
1. Run import command: keytool -import -alias siebel -file c:\keys\siebelkeystoreCASigned.cer -keystore c:\keys\siebelkeystore.jks
2. Get error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |