Error "java.lang.exception: Public keys in reply and keystore don't match" when importing certificate into keystore
(Doc ID 2458732.1)
Last updated on APRIL 18, 2023
Applies to:
Siebel CRM - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
On : 18.8 version
While importing certificates from source and destination servers into each others keystores, the following is encountered:
For Server 1, able to import the certificate of Server 2 into Server 1 keystore file. However, trying to import Server 1 certificate into Server 2 keystore, getting error
ERROR
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keytool error: java.lang.Exception: Public keys in reply and keystore don't match
"Public keys in reply and keystore don't match"
STEPS
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The issue can be reproduced at will with the following steps:
1. Run import command: keytool -import -alias siebel -file c:\keys\siebelkeystoreCASigned.cer -keystore c:\keys\siebelkeystore.jks
2. Get error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |