Application Interface Stops Responding And Hangs For Several Minutes
(Doc ID 2473526.1)
Last updated on MARCH 02, 2020
Applies to:Siebel Call Center - Version 18.7 to 18.10 [Release V17]
Siebel CRM - Version 18.8 to 18.10 [Release V17]
Information in this document applies to any platform.
There are multiple Application Interface Servers (Tomcat) load-balanced that serve interactive object managers like Call Center AOM, and EAI AOM.
After some hours of operation the Application Interface Servers stops responding (hang) and need to be restarted.
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