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EBC DSUsername should have proper access similar to SADMIN user (Doc ID 2485501.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On :  16.19 [IP2016] version

External Business Component (EBC) created on schema other than SIEBEL causes error.

There is  a view which is built on EBC mapped to a schema out side of SIEBEL..
The EBC was created on the table from INILOAD Schema and created applet and view:  normal EBC configuration.


Both DB and SSO are enabled. Users are not able view data with DB authentication.
When using SADMIN for login and navigating in the application, DB authentication is used.
When users navigate to this view via SSO, users do not see any errors: everything works fine.

But, when users are logged in as SADMIN and navigate to that view, the following error displays:

"ObjMgrDBConnLog Create 5 000003db5be100f8:1060952 2018-11-06 14:05:22 DataBase Connection Object was created at 4e5228b8; DB User: 'INILOAD_OWN'
ObjMgrLog Error 1 000003db5be100f8:1060952 2018-11-06 14:05:23 (oracon.cpp (4792)) SBL-DAT-00446: You have entered an invalid set of logon parameters.  Please type in your logon parameters again.
SQLParseAndExecute Execute 5 000003db5be100f8:1060952 2018-11-06 14:05:23 ORA-01017: invalid username/password; logon denied

SQLParseAndExecute Statement 4 000003db5be100f8:1060952 2018-11-06 14:05:23 ~CSSOraDbConn: SQLEndTran() - SQL_COMMIT
ObjMgrDBConnLog Delete 5 000003db5be100f8:1060952 2018-11-06 14:05:23 DataBase Connection was deleted at 4e5228b8
ObjMgrSessionLog Error 1 000003db5be100f8:1060952 2018-11-06 14:05:23 (physmod.cpp (10747)) SBL-DAT-00541: You are not able to login to the database using the database credentials assigned to you.  There may be a problem with the data source you are attempting to log into, or the credentials may be invalid for the data source.

Please contact your system administrator.

ObjMgrMiscLog Error 1 000003db5be100f8:1060952 2018-11-06 14:05:23 (busobj.cpp (1687)) SBL-DAT-00222: An error has occurred creating business component 'SDP MV Team Call Report' used by business object 'SDP My Team MV Report Call Report'.
Please ask your systems administrator to check your application configuration."


This only occurs for the SADMIN user.
SADMIN user has the same responsibilities as the user where the error does not occur outside of SSO.

This occurs in the QA environment.
This behavior worked fine in IP13: the issue occurs with IP16.


ERROR
-----------------------
SBL-DAT-00446: You have entered an invalid set of logon parameters.  Please type in your logon parameters again.
SQLParseAndExecute Execute 5 000003db5be100f8:1060952 2018-11-06 14:05:23 ORA-01017: invalid username/password; logon denied



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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