Excluded Attribute Drop Down Values Are Rendered Using Value Instead Of Cfg_value
(Doc ID 2490177.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel Communications - Version 18.10 and laterInformation in this document applies to any platform.
Symptoms
On : 18.10 version, Order Management
When attempting to change an attribute value, based on hard constraint rules,
the following error occurs.
ERROR
-----------------------
cfgpmodel.js?_scb=_13:42 Uncaught TypeError: Cannot read property 'split' of undefined
at getIdInfo (cfgpmodel.js?_scb=_13:42)
at ConfiguratorRenderer.processInput (VM679 cfgrenderer.js:992)
at VM679 cfgrenderer.js:1399
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a Product with 2 Attributes.
Attr1 = Y and N values.
Attr2 = -,Blue,Green values.
2.Define excluded Property on the Attr2.
3.Add 2 constraints
1) When Attr1=Y requires Attr2='-'
2) When Attr1=N requires Attr2<>'-'.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the attribute value
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |