My Oracle Support Banner

Siebel URL Hangs after Login and Does Not Render The Full Page with error SBL-DAT-00801 (Doc ID 2496451.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Siebel CRM - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

URL hangs after login and does not render the full page. Also the Cursor spins on the screen indefinitely.

Object Manager: BGCeCommunicationsObjMgr_enu

Error: (modpref.cpp (1034)) SBL-DAT-00801: LoadPreferences: /siebel/gtwysrvr/siebelfs/userpref/SADMIN&Siebel Power Communications.spf: Preference file directory not found.

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.