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Business Service Access Method Issue (Doc ID 2505765.1)

Last updated on JANUARY 22, 2020

Applies to:

Siebel CRM - Version 16.17 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.17 [IP2016] version, Security / Authentication

ACTUAL BEHAVIOR
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Business Service Access Method issue

Customer restricted access to Business Service Method using Administration - Application - Business Service.

There are 2 Methods in Business service and adding only 1 method, Insertorupdate, under Access by Responsibility.

This is however getting access denied error for other Query Method too even though its not added under Method name.

EXPECTED BEHAVIOR
-----------------------
Customer wanted the other method to be accessible for other responsibilities

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a Business Service with 2 Methods
2. Define one Method under access control
3. Try to access the other method

Get error:

Access to Resource <Method Name> of type BUS_SVC_MTHD is denied (SBL-DAT-00825)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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