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The User SADMIN no Longer Authenticates When Logging In, Getting SBL-UIF-00272 Error (Doc ID 2520638.1)

Last updated on DECEMBER 23, 2019

Applies to:

Siebel CRM - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, ADM - App. Deployment Manager

When attempting to access the FINs component with SADMIN user
the following error occurs.

ERROR
-----------------------
"The user ID or password that has been used is incorrect check if they are well written and try again. (SBL-UIF-00272)"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to access the FINs application
2. The SBL-UIF-00272 error is observed


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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