The User SADMIN no Longer Authenticates When Logging In, Getting SBL-UIF-00272 Error
(Doc ID 2520638.1)
Last updated on APRIL 18, 2023
Applies to:
Siebel CRM - Version 18.10 and laterInformation in this document applies to any platform.
Symptoms
On : 18.10 version, ADM - App. Deployment Manager
When attempting to access the FINs component with SADMIN user
the following error occurs.
ERROR
-----------------------
"The user ID or password that has been used is incorrect check if they are well written and try again. (SBL-UIF-00272)"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to access the FINs application
2. The SBL-UIF-00272 error is observed
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |