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Siebel IP2017 and Later: Upgphys Step Fails With Invalid Workspace Name (Doc ID 2534777.1)

Last updated on MAY 27, 2021

Applies to:

Siebel CRM - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

On : 19.2 version, Upgrade

When attempting to run upgphys after finishing FullPublish, the enable workspace was run manually and post this, the below error is seen when exporting repository to file

ERROR
-----------------------
2019-03-15 11:18:29 Process Name: Repository Import/Export Utility, Status: Iniciado, Parameter: , Message
2019-03-15 11:18:29 Invalid workspace name.
2019-03-15 11:18:29 Error reading latest WS version from dev DB
2019-03-15 11:18:29 Error in Preparing Where Clause for Incremental D2P

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Run upgrep, IRM, FullPublish and execute upgphys
2. Make sure upgphys runs fine and then execute enable workspace step manually
3. Resume upgphys and check to see if it completes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finish upgphys and this was causing a setback.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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