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Export... Records From Siebel List Applets Hang/Freeze On Chrome Browsers. (Doc ID 2535763.1)

Last updated on APRIL 01, 2021

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

Siebel Application hangs when trying to export more than 43000 rows from a list applet.

The Siebel Application should not hang and export ALL the row showing in the applet.

The behavior started after upgrade to Siebel 18.11 version.

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application
2. Go to Products screen>Products Export Reports
3. Go to application menu and select Export...
4. A pop up window show up and it shows the message:
Export In Progress... Status: 43000 rows of records have been exported.

The behavior is observed when using Chrome browsers.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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