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Error 'SBL-DAT-60277 - The Query Could Not Be Run Because It Is Too Big' During Modification Order (Doc ID 2540966.1)

Last updated on NOVEMBER 06, 2024

Applies to:

Siebel CRM - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When trying to Modify an Asset after selecting 528 assets the error below occurs.

SBL-DAT-60277 The Query Could Not Be Run Because It Is Too Big

In a working scenario, while modifying 2 assets, in step [Edit Asset Selections] of WF : [ABC Annex Order Process], the application runs 3 queries through [Asset Mgmt - Asset Header] BC. The 3rd query generated an IN clause with a lists of edited assets id's.

In the non-working scenario, the first two queries looks the same, but in 3rd query is generated without any asset id's.

The issue can be reproduced at will with the following steps:

1. Navigate to Account > Installed Assets
2. Select more than 500 assets
3. Click on Modify button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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