Importing JSON File Into Siebel Tools Fails With Error "ERR_REST_OUTBOUND_IMPORT" and "Error occurred while trying to generate the BS/IO: null(SBL-EAI-05000)"
(Doc ID 2550847.1)
Last updated on AUGUST 11, 2020
Applies to:Siebel CRM - Version 17.6 [IP2017] to 19.6 [Release V17]
Information in this document applies to any platform.
When attempting to import a JSON definition into Siebel Tools to create proxy IO and Business Services for an Outbound REST API, the following error occurs:
The issue can be reproduced with the following steps:
1. Open Tools
2. Create a new workspace that is editable
3. Import JSON file -> Click on File -> New object -> EAI tab -> web service
4. Received same error as the one reported by the customer.
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