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Importing JSON File Into Siebel Tools Fails With Error "ERR_REST_OUTBOUND_IMPORT" and "Error occurred while trying to generate the BS/IO: null(SBL-EAI-05000)" (Doc ID 2550847.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel CRM - Version 17.6 [IP2017] to 19.6 [Release V17]
Information in this document applies to any platform.


When attempting to import a JSON definition into Siebel Tools to create proxy IO and Business Services for an Outbound REST API, the following error occurs:

Business Service call returned error code ERR_REST_OUTBOUND_IMPORT and message: Error occurred while trying to generate the BS/IO: null(SBL-EAI-05000)

The issue can be reproduced with the following steps:

1. Open Tools 

2. Create a new workspace that is editable 

3. Import JSON file -> Click on File -> New object -> EAI tab -> web service 

4. Received same error as the one reported by the customer. 




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