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Unable To Deliver A Workspace When Workflow Connector Is Modified In A New Workspace (Doc ID 2553594.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

Delivering a workflow after renaming a connector is failing with below error:

ERROR
-----------------------
!!ERROR::SBL-DEV-62179: MAP ENTRY with same id exists
!!ERROR::BUT strNamePath and ParentId are different

!!ERROR::SBL-DEV-62252: Could not create HASH entry
!!ERROR::Type - WF Step Branch, strNamePath - EQX API Create Header WF write xform msg e1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a workspace and configure a sample workflow
2. Deliver the workspace
3. Create one more workspace and modify the workflow created in step one by renaming a connector name
4. Deliver the workspace.
5. Above error is observed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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