Unable To Deliver A Workspace When Workflow Connector Is Modified In A New Workspace
(Doc ID 2553594.1)
Last updated on MARCH 02, 2023
Applies to:
Siebel CRM - Version 18.12 to 19.5 [Release V17]Information in this document applies to any platform.
Symptoms
Delivering a workflow after renaming a connector is failing with below error:
ERROR
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!!ERROR::SBL-DEV-62179: MAP ENTRY with same id exists
!!ERROR::BUT strNamePath and ParentId are different
!!ERROR::SBL-DEV-62252: Could not create HASH entry
!!ERROR::Type - WF Step Branch, strNamePath - EQX API Create Header WF write xform msg e1
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a workspace and configure a sample workflow
2. Deliver the workspace
3. Create one more workspace and modify the workflow created in step one by renaming a connector name
4. Deliver the workspace.
5. Above error is observed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |