"failed to read certificate file name" in srvrmgr.log , executing Server Manager Command Line
(Doc ID 2555608.1)
Last updated on APRIL 05, 2023
Applies to:
Siebel CRM - Version 19.5 and laterInformation in this document applies to any platform.
Symptoms
The following was seen in the Server manager command line log file:
SisnTcpIp SisnSockInfo 3 000000025d071258:0 2019-06-17 15:23:54 5920: [SISNAPI TLS] failed to read certificate file name
SisnTcpIp SisnSockInfo 3 000000025d071258:0 2019-06-17 15:23:54 5920: [SISNAPI TLS] failed to read key file name
SisnTcpIp SisnSockInfo 3 000000025d071258:0 2019-06-17 15:23:54 5920: [SISNAPI TLS] failed to read CA certificate file name
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\ssl\ssl_cert.c 148 :OPENSSL_lock Acquired: lock_count= 1 type: 12
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\crypto\ex_data.c 201 :OPENSSL_lock Acquired: lock_count= 1 type: 2
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\crypto\ex_data.c 204 :OPENSSL_lock Released: lock_count= 0 type: 2
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\crypto\ex_data.c 278 :OPENSSL_lock Acquired: lock_count= 1 type: 2
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\crypto\ex_data.c 281 :OPENSSL_lock Released: lock_count= 0 type: 2
SisnTcpIp SisnSockDetail 4 000000025d071258:0 2019-06-17 15:23:54 5920: .\crypto\ex_data.c 318 :OPENSSL_lock Acquired: lock_count= 1 type: 2
Steps were:
1- open dos prompt
2- set SIEBEL_LOG_EVENTS=5
3- run server manager
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |