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Opening Datepick Changes Date Format From DD/MM/YYYY To MM/DD/YYYY For UTC Fields (Doc ID 2567466.1)

Last updated on JULY 16, 2020

Applies to:

Siebel CRM - Version 19.5 to 19.12 [Release V17]
Information in this document applies to any platform.

Symptoms


Date pick changes date format from DD/MM/YYYY to MM/DD/YYYY for UTC fields.
The expected behavior would be that the Date pick should not change the date format from DD/MM/YYYY to MM/DD/YYYY for UTC fields

The issue can be reproduced at will with the following steps:

The issue is reproducible in vanilla Siebel 19.5 + sample XE database with minimum customizations in ENU lang:

1. Select in Windows > Control Panel > Region > Format : Spanish (Spain) - or any other format different from the Locale in OM (ENU)  (ex: Portuguese)
    NOTE: here the short date is: dd/MM/yyyy

2. Open Siebel Tools. Create a WS.
3. Go to Opportunity BC.
4. Search for Primary Revenue Close Date field and change the type to DTYPE_UTCDATETIME.
5. Deliver the changes.

6. Open CallCenter > Go to WorkSpaces.
7. Open the WS and click Inspect.
8. Go to Opportunities > My Opportunities.
9. Create an Opportunity and for Close Date field for all dates from 1/12 as DAY when opening the pick applet the date changes format from dd/mm/yyyy to mm/dd/yyyy (only for the numbers 1-12 such as months) from 13 + it works ok.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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