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Updating Sequence In Screen View Not Working (Doc ID 2579867.1)

Last updated on APRIL 08, 2020

Applies to:

Siebel CRM - Version 19.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Updating Sequence in screen view is not visible on inspecting unless component restart is done.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new WS
2. Go to Screen > Opportunities Screen
3. Identify Views for "Capture" and "More Info"

- Opportunity Details : Sequence is 24
- TNT SHM Opportunity Capture View : Sequence is 26

4. Change their sequence. It should display Capture and then More Info at inspection.
5. Changes are not seen unless they are delivered.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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