Updating Sequence In Screen View Not Working Unless Workspace Is Delivered
(Doc ID 2579867.1)
Last updated on MAY 13, 2022
Applies to:
Siebel CRM - Version 19.5 and laterInformation in this document applies to any platform.
Symptoms
Updating Sequence in screen view is not visible when using the inspect functionality, However this functionality works if component restart is done.
The issue can be reproduced at will with the following steps:
1. Create a new WS
2. Go to Screen > Opportunities Screen
3. Identify Views for "Capture" and "More Info"
- Opportunity Details : Sequence is 24
- TNT SHM Opportunity Capture View : Sequence is 26
4. Change their sequence. It should display Capture and then More Info at inspection.
5. Changes are not seen unless they are delivered.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |