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AI Profile Deployment Fails If Ports Are Not Opened Between AI Machine And Other Siebel Server Gateway Enterprise Server Machines (Doc ID 2597205.1)

Last updated on APRIL 28, 2024

Applies to:

Siebel CRM Call Center - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When deploying the AI profile on QA Environment, it is failing despite all parameters and setup being correct.

The behaviour occurs as follows:

1.  Install Siebel server software for Siebel 17.0

2.  Apply the 19.8 patchset

3. Log into SMC and create a new AI Profile.

4. Deploy the AI profile, it does not deploy successfully.  However, there are also no error messages displayed.




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