My Oracle Support Banner

AI Profile Deployment Fails If Ports Are Not Opened Between AI Machine And Other Siebel Server Gateway Enterprise Server Machines (Doc ID 2597205.1)

Last updated on JANUARY 03, 2023

Applies to:

Siebel CRM Call Center - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When deploying the AI profile on QA Environment, it is failing despite all parameters and setup being correct.

The behaviour occurs as follows:

1.  Install Siebel server software for Siebel 17.0

2.  Apply the 19.8 patchset

3. Log into SMC and create a new AI Profile.

4. Deploy the AI profile, it does not deploy successfully.  However, there are also no error messages displayed.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.