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Second AI Profile Deployed on a Single AI Installation Fails (Doc ID 2598015.1)

Last updated on DECEMBER 10, 2023

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.


On Siebel CRM IP2017 when attempting to deploy two Application Interface (AI) profiles into the same AI installation the second one fails - it shows Red status as illustrated below:


The issue can be reproduced at will with the following steps:

1. Create one profile for AI , adsi

2. Create another profile for AI , adsi+sso

3. Deploy both in the same AI machine installation

4. The second one will show that failed




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