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GenNewDB Task Failing With Error - SBL-GDB-00004: Error in Main function (Doc ID 2609320.1)

Last updated on JANUARY 18, 2024

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

GenNewDB job failing with Error SBL-GDB-00004: Error in Main function


Below errors can be found from GenNewDb_*.log file

DBCLog    DBCLogError    1    000000065dc3004e:0    2019-11-07 08:55:10    [Sybase][ODBC Driver]Data source not found and no default driver specified
GenericLog    GenericError    1    000000065dc3004e:0    2019-11-07 08:55:10    SQL Message, IM002: [Siebel Database][ODBC Driver]Data source not found and no default driver specified
GenericLog GenericError 1 000000065dad002e:0 2019-10-21 08:27:28 Error creating SQL Anywhere database template file (UTLOdbcConnect DBA/siebelmobiledb).
GenericLog GenericError 1 000000065dad002e:0 2019-10-21 08:27:28 Error in MainFunction (CreateDbTemplateFile)
GenericLog GenericError 1 000000065dad002e:0 2019-10-21 08:27:31 (gennewdb.cpp (610) err=524292 sys=10643) SBL-GDB-00004: Error in Main function.
GenericLog GenericError 1 000000065dad002e:0 2019-10-21 08:27:31 (smisched.cpp (923) err=524292 sys=0) SBL-GDB-00004: Error in Main function.

The issue can be reproduced at will with the following steps:
1. Login to Callcenter Object Manager
2. Navigate to Administration - Server Management
3. Click on Jobs and create a new job for GenNewDB
4. Failing with above reported errors

Changes

 No Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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