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Application Crashes When Calling Business Service Function with Dot Notation and Strong Type (Doc ID 2612556.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Siebel CRM - Version 19.5 and later
Information in this document applies to any platform.

Symptoms

After upgraded to 19.5 and from the HLS Case List View, when drill down into a case, the application crashes with below error:


ERROR
-----------------------
The server you are trying to access is either busy or experiencing difficulties.  Please close the Web browser, open a new browser window, and try logging in again.

 

CRASH CALL STACK EXTRACTED FROM DUMP FILE

-----------------------




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to Siebel 19.5
2. Drilling down on HLS case LIst view,  the application crashes and the above server busy error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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