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Custom Client Side Business Service Is Not Working In Workflow Using BS Simulator (Doc ID 2619922.1)

Last updated on OCTOBER 13, 2023

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.


On : 18.12 version, Siebel Workflow
 created a Custom Business Service, invoking vanilla methods. when tried to call the BS through WF, We are getting below error.

Unable to create the Business Service 'ReleaseRunTime'(SBL-DAT-00227)--No records exist for the current query.(SBL-DAT-00468)

The issue can be reproduced at will with the following steps:
1. create a workspace , create one custom BS and export same as xml
2. create another workspace create a workflow , add BS step with same BS , delivered to main
3. Goto Admin - BS - > import BS in client side
3. goto Admin - Business Service - Simulator -> simulate workflow




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