My Oracle Support Banner

Custom Client Side Business Service Is Not Working In Workflow Using BS Simulator (Doc ID 2619922.1)

Last updated on DECEMBER 12, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

On : 18.12 version, Siebel Workflow
 created a Custom Business Service, invoking vanilla methods. when tried to call the BS through WF, We are getting below error.

Unable to create the Business Service 'ReleaseRunTime'(SBL-DAT-00227)--No records exist for the current query.(SBL-DAT-00468)
 (SBL-DAT-00227)--(SBL-DAT-00468)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a workspace , create one custom BS and export same as xml
2. create another workspace create a workflow , add BS step with same BS , delivered to main
3. Goto Admin - BS - > import BS in client side
3. goto Admin - Business Service - Simulator -> simulate workflow


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.