One Of The Application URL Is Not Accessible
(Doc ID 2621231.1)
Last updated on MAY 20, 2024
Applies to:
Siebel CRM - Version 19.8 and laterInformation in this document applies to any platform.
Symptoms
On : 19.8 version, Security / Authentication
Two URL's currently:
Callcenter - which is accessible and DB authenticated.
HTIM - which is not accessible and LDAP authenticated.
ERROR
-----------------------
SecAdptLog 3rdpartyTrace 3 000000e25df71e1c:0 2019-12-16 19:03:04 ldap_unbind(324bcc8) returns 0.
GenericLog GenericError 1 000000e25df71e1c:0 2019-12-16 19:03:04 (secmgr.cpp (2829) err=4597527 sys=0) SBL-SEC-10007: The username or password you have entered is not correct. Enter your username and password again.
ObjMgrSessionLog Error 1 000000e25df71e1c:0 2019-12-16 19:03:04 (physmod.cpp (9805)) SBL-DAT-00569: The username or password you have entered is not correct. Enter your username and password again.
ObjMgrCTLog Error 1 000000e25df71e1c:0 2019-12-16 19:03:04 (ctxtmgr.cpp (4704)) SBL-SVC-00208: Please login first.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |